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Limited English Proficiency Policy Statement and Available Resources
Title VI of the Civil Rights Act of 1964, 42 U.S.C. 2000d, et seq., provides that no person shall be subjected to discrimination on the basis of race, color, or national origin under any program or activity that receives Federal financial assistance. Title VI and its implementing regulations require that FTA recipients take responsible steps to ensure meaningful access to the benefits, services, information, and other important portions of their programs and activities for individuals who are Limited English Proficient (LEP). YATA provides several options to assist in communicating with individuals who do not speak English. YATA contracts with Certified Languages International to provide translation services. Customers should identify their need upon calling YATA and YATA will conference call in the interpreter. For individuals who are hearing impaired, YATA encourages customers to use the PArelay service. This service can be accessed by call 711. The translation and interpretation services are free of charge.
Dominio de Inglés Limitado Declaración Política y los recursos disponibles
Título VI del Acta de Derechos Civiles de 1964, 42 USC 2000d, et seq., Se dispone que ninguna persona será objeto de discriminación por motivos de raza, color u origen nacional en cualquier programa o actividad que reciba asistencia financiera federal. Título VI y sus reglamentos requieren que los receptores FTA tomar medidas responsables para garantizar el acceso efectivo a las prestaciones, servicios, información y otras partes importantes de sus programas y actividades para las personas que están Dominio Limitado del Inglés (LEP). YATA ofrece varias opciones para ayudar en la comunicación con las personas que no hablan Inglés. Contratos con Yata Idiomas certificados internacionales para proporcionar servicios de traducción. Los clientes deben identificar su necesidad en llamar YATA y YATA serán conferencia telefónica en el intérprete. Para las personas con problemas de audición, YATA anima a los clientes a utilizar el servicio PArelay. Este servicio se puede acceder mediante una llamada al 711. Los servicios de traducción e interpretación son gratuitos.
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