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You cannot use MATP:
· if you need emergency ambulance transportation
· for non-medical trips such as for grocery shopping or for social activities
· to obtain medical care that is not covered by Medical Assistance.
Various transportation options are available based on accessibility including: fixed route transportation, mileage reimbursement and curb-to-curb service. rabbittransit staff will determine the mode that best fits your needs based on our requirements to utilize the least costly mode of transportation.
Fixed Route Reimbursement is for passengers who live along an established bus route and are able to use the fixed route bus. Passengers pay upfront to ride the bus and can be reimbursed at the Transfer Center (up to 10 tickets) or can mail in their reimbursement forms every month to rabbittransit for the full amount. Physician verification (signature) is required on the Fixed Route Reimbursement Form.
Mileage Reimbursement is for passengers who have access to private vehicles (their own or another individual’s) but cannot meet their own transportation needs. This reimbursement will be at a specified rate per mile for travel expenses plus parking and tolls. The rate of reimbursement shall be determined by the County, but shall not be less than $.12 per mile. MATP will also reimburse you for your actual parking expenses and tolls if you provide receipts showing how much you paid. There are certain circumstances for individual rides in which there are limitations on the number of miles that can be reimbursed.
Curb-to-Curb service is for passengers who are unable, due to a mental or physical disability to use our fixed route service. This service allows passengers to be picked up and/or dropped off at their home and/or a medical facility.
If you are enrolled in a Medical Assistance MCO (Managed Care Organization), we can provide or arrange transportation for you to any medical provider in this MCO region. Your MCO region includes: York and Adams County and the surrounding counties. However, we will only take you to providers in your MCO network, or providers that are out-of-network but who your MCO has referred you to.
If you are in Medical Assistance fee-for-service, we will provide or arrange transportation for you to the provider who is closest to your home and who can meet your medical needs. We will take you to a more distant provider only if you give us medical information that shows the more distant provider is required to meet your needs. The information required for this type of trip, is the doctor’s name, address, phone number, and the time and duration of appointment. This type of exception can be requested by calling rabbittransit at 1-800-632-9063.
The MATP Program is based primarily on a reimbursement system. If passengers qualify for curb-to-curb service, the cost is subsidized by the Department of Human Services.