Determining Your Client's Needs

Senior Citizens who are 65 years of age or older are eligible. Most Shared Ride destinations are within your home county; however, rabbittransit also provides regular trips to most adjacent counties based on demand. There is no restriction on purpose so the Senior Shared Ride Program can be used for any kind of trip; medical appointments, shopping, recreation, senior centers, group outings, and more. There may be a small co-pay each time you board the vehicle. The cost is dependent on many variables. 

In some counties, individuals who are under the age of 65 and are residents of a participating county are eligible. This limited service allows rabbittransit to pick you up, take you to your destination with others traveling in the same direction and return you home. There may be a restriction on purpose. There may be a co-pay each time you board the vehicle. The cost is dependent on many variables. 

County residents, including temporary residents, who have Medical Assistance (hold an Access Card) and meet specific requirements are eligible. The Medical Assistance Transportation Program provides free transportation to medical appointments and any service Medical Assistance pays for including: therapies, tests, dental visits, trips to the pharmacy and trips to medical equipment suppliers.

Read about the program details here.

ADA Complementary Paratransit Program (ADA):

For individuals who, because of their disability, cannot use fixed route bus service if available in the county. ADA Complementary Paratransit works for any trip that originates and ends within ¾ mile (typically 7 city blocks) of a fixed route bus.

This service operates during the same days and hours as fixed route service. It is typically door-to-door. This type of transportation can be used for any kind of trip; medical appointments, shopping, recreation, senior centers and more. The cost of a one-way paratransit fare for ADA Complementary Paratransit is typically twice the amount of the current fixed route bus fare. Individuals who are ADA eligible in another jurisdiction and are visiting the rabbittransit service area, may use ADA Complementary Paratransit.   If an individual has not been certified as eligible by another public entity but can claim that they are ADA paratransit eligible, they are entitled to “presumptive eligibility” and must be provided with 21 days of service.  Individuals that are not certified by another transit agency will be expected to provide documentation from his/her place of residence explaining the nature of his/her disability. A Doctor’s verification and a physical assessment may be needed to determine the individual’s conditions specific to rabbittransit.   The 21 days of service that a visitor receives must be calculated as any combination of 21 days during any 365 day period beginning with the visitor’s first use of the service. A visitor who has been granted complimentary paratransit service in his/her home region, the conditions determined by the home transit agency will be followed.  The individual’s home transit agency will be contacted to verify the individual’s conditions. 

For Cumberland County residents, CAT is the ADA Provider for Complementary Paratransit. Please call 1-800-303-1904.

Individuals with a disability are eligible for this program if they need transportation in areas that are not serviced by the fixed route (if available), are not eligible for any other funding sources and are between the ages of 18-64. This is a Shared Ride program that operates county-wide, outside the ADA area and even includes certain out-of-county trips. The cost of one-way fares for the Persons with Disabilities Program are dependent upon the distance traveled.

Clients of supporting MH/IDD Programs are eligible. This program provides rides for eligible clients of supporting MH/IDD Programs that are traveling to and from sheltered workshops. A one-way trip to these sites typically costs $3.00. Applications for this program are to be completed by MH/IDD Support Coordinators only.