Accessibility Features

rabbittransit offers a convenient, accessible and safe way for people with disabilities and senior citizens to get around. rabbittransit believes in equal opportunity and inclusion for people with disabilities and senior citizens, consistent with the requirements of the Americans with Disabilities Act (ADA). To accomplish that, rabbittransit works hard every day to ensure that all of our services are accessible and ready to meet our customers’ needs.

Blind or Low Vision

If you are blind or have vision impairment, these accessibility features can help you get around on our buses:

ACCESSIBILITY FEATURES

Braille/raised-letter signs that indicate bus routes and where they go.
Buses announce their route name and destination over an external speaker system as they pull up to a stop.
Buses feature an automated system that announces the name of the next station. On buses without the automated system, the operator announces the major stops and transfer points. (You can also ask the operator to announce when a specific stop is coming.)
Service animals are permitted on all buses.

Deaf or Hard of Hearing

If you are deaf or hard of hearing, these accessibility features can help you get around on our buses:

ACCESSIBILITY FEATURES

The Downtown Transfer Center features a digital display that shows you when the next vehicle is expected to arrive.
Reader boards inside buses show the name of the next stop.
On the bus, a sign near the operator lights up when a stop has been requested.

For individuals who are hearing impaired, rabbittransit encourages customers to use the PArelay service. This service can be accessed by call 711. The translation and interpretation services are free of charge.

Limited Mobility

If you use a wheelchair or scooter, or other mobility device, these accessibility features can help you get around on our buses:

ACCESSIBILITY FEATURES

Buses are equipped with lifts and kneelers.
All buses have priority seating areas inside by the door for seniors and riders with limited mobility, plus space for mobility devices.

Mobility Devices/Aids

All passengers who utilize wheelchairs must be properly secured before the bus may move. Wheelchairs and scooters should be backed onto the bus.

Service animals are permitted on all rabbittransit vehicles.

Bus Lift Limitations

All buses, both paratransit and fixed route, have lifts that can lift a total combined weight of up to 750 pounds, which includes both the mobility device and the customer. The lift can accommodate wheelchair dimensions of 34” x 51". rabbittransit cannot accommodate anything larger or heavier.