rabbittransit takes its role of providing mobility seriously. We recognize that passengers may face barriers that require them to bring a personal care assistant (previously referred to as an escort) when they travel. Passengers requiring a personal care assistant (PCA) are required to have their physician complete the necessary documentation. This requirement is waived for ADA Complementary Paratransit riders. Personal care assistants must provide assistance to the person traveling. Once this form is completed and filed with rabbittransit, passengers will be permitted to bring one (1) personal care assistant on board with them. To board, passengers must tell us their need for a PCA during the reservation process.
- You may bring someone with you as a personal care assistant at no cost to you in the following situations:
- If you are under 18, you can be escorted by a parent or other relative/guardian.
- If you cannot travel independently, or you need any assistance due to age, illness, physical or mental disability.
- If you do not speak English, you can bring someone with you to interpret on your behalf.
